Privacy Policy

1. Introduction

Cryonix Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered cleaner application for text and image processing.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, or other contact details when you voluntarily provide them (e.g. support or feedback)
• Content You Process: Text and images you upload or submit for AI cleaning and processing; this data may be processed on-device or, where applicable, on our servers to provide the service
• Device Information: Device model, operating system, and app version to ensure compatibility and improve performance
• Usage Data: How you use the app (e.g. features used, frequency of use) to improve the product and AI models
• Technical Data: IP address (where relevant), crash reports, and diagnostic data to fix issues and maintain stability

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide AI-based text and image cleaning and processing features
• To maintain, improve, and develop the application and its AI capabilities
• To send you important updates and notifications about the app
• To provide customer support and respond to your requests
• To analyze usage patterns (in anonymized form) to improve quality and performance
• To comply with legal obligations and enforce our terms
• To ensure security and prevent misuse or unauthorized access

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

8. Third-Party Services

Our applications may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

• Email: [email protected]
• Phone: +971529726795
• Address: United Arab Emirates